Menu
Cart 0

INFO

CONTACT

Contact via email at partyplanunited@hotmail.com

Please quote your order number in correspondence.

                                -------------------------------------------------

PPU is a trading name of LW Consultancy Solutions LTD

Company Director : Lynn Williamott

A VAT registered company. Orders are subject to UK VAT at 20%

Company Number : 07596899  I   VAT Number : 211 7194 39

                                -------------------------------------------------

DELIVERY

Orders will be despatched within 3 business days ( Mon to Friday) and delivery may take between 5-7 business days.  No weekend deliveries. 

Orders received after 2pm, despatch and delivery time frame will begin form the subsequent day. 

Costs are : 

UK £0.00 – £30.00 £4.00
UK £30.00 – £45.00 £5.95
UK £45.00 – £60.00 £7.95
UK £61.00 and up £9.95
International £15

 

PAYMENTS

Payments made using Paypal, as opposed to credit or debit card,  are bound by Paypal's policies and procedures and may mean that our policies regarding returns and refunds are altered as a result. 

E.g. if you pay by PayPal and we need to refund, return of fund to your bank account may be delayed by up to 10 days. 

RETURNS

Any return will only be considered with 30 days of purchase.

If you receive your order and any items are damaged, please contact the office, stating your order number at partyplanunited@hotmail.com with a contact number and we will be in touch as soon as possible. We may ask you to provide photographs of the damage item, to prevent you returning the item. Then we will do all we can to replace the item or agree how we will resolve the matter.

If you receive your order and decide items are unsuitable, please contact the office, stating your order number at partyplanunited@hotmail.com with a contact number and we will be in touch as soon as possible. We will arrange with you to return the items and once received we will refund the cost paid for those items, less original postage paid.